Privacy Policy

Last updated: Dec, 2020

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://fkgtc.com.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as described in our Terms and Conditions.

1. PERSONAL INFORMATION WE COLLECT
   When you visit FKGTC, we collect certain details about your device, including information about your web browser, IP address, time zone, locations, Player ID and some of the cookies that are installed on your device. Additionally, as you browse FKGTC, we collect information about the individual web pages or products that you view; search terms referred you to FKGTC, and information about how you interact with FKGTC. We refer to this automatically-collected information as “Device Information.”
   
   We collect Device Information using the following technologies:
   
   - “Log files” track actions occurring on FKGTC, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
   
   -  “Web beacons,” “tags,” and “pixels” “Google tag manager” are electronic files used to record information about how you browse FKGTC.
   
   -  “Onesignal”, “iZooto” are used to collect data about your Site usage behaviour.
   
   - Additionally, when you make a purchase or attempt to make a purchase through FKGTC, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
   
   When you Sign Up /Login to Site with social channels we collect profile ids, profile pictures, email id and unique user identification number provided by social channels.
   
   
2. CREDIT/DEBIT CARD INFORMATION
   
   We use Telr payment gateway to process your payment (credit card or debit card) against your order information.
   
   We do not save any credit or debit payment information in our server or database (including credit card number, its expiry date and security codes)
   
   All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties 
   
   www.fkgtc.com will not pass any debit/credit card details to third parties
   
   www.fkgtc.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (fkgtc.com) cannot guarantee the security of any information that is disclosed online
   
   The www.fkgtc.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
   
   The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
   
   
3. HOW DO WE USE YOUR PERSONAL INFORMATION?
   
   We use the Order Information collected generally to fulfill any orders placed through FKGTC (including processing your payment information, arrangements for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
   
   Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
   
   We use the Device Information we collect to help us screen for potential risks and frauds (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with FKGTC, and to assess the success of our marketing and advertising campaigns).
   
   
4. SHARING YOUR PERSONAL INFORMATION
   We share your Personal Information with third parties to help us use your personal information, as described above. We also use Google Analytics and Fire base to help us understand how our customers use FKGTC - you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.
   
   We use web push notification services, One Signal and iZooto to provide you with information about goods and services which may be of interest to you and enhance your Site experience, service messages, new features, enhancements, special offers and events of interest.
   
   We may provide Information to advertising platform’s Facebook, Google, Twitter, Snapchat in order to help them reach the kind of audience we want to target and to enable us to comply with our commitments to cater better user experience to our target category of audience (e.g. by displaying our advertisements to a target audience).
   
   Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
   
   We may also use your Information to provide you with details about products and services which you may be already interested in and recommended products or services of similar category. We use remarketing platforms of Google, Facebook, Criteo to enable this feature.
   
   
5. YOUR RIGHTS
   If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email below.
   
   info@fkgtc.com 
   
   
6. SECURITY OF DATA
   Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
   
   
7. DATA RETENTION
   When you place an order through FKGTC, we will maintain your Order Information for our records unless and until you ask us to delete this information.
   
   
8. MINORS
   FKGTC is not intended for individuals under the age of eighteen (18).
   
   
9. CHANGES
   We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We recommend you to check the Privacy Policy regularly to see the amendments made.
   
   
10. CONTACT US
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@fkgtc.com or by mail using the details provided below: 

FKGTC
Fakhruddin Kabir General Trading LLC

Street 10A - Naif St - Deira - Dubai